SuiteCal

This article explains what your clients experience when booking an appointment through your SuiteCal booking page. Knowing this flow helps you answer client questions confidently and spot issues quickly.

How Clients Book an Appointment

The Clients section is your quick “mini client book” inside SuiteCal. It helps you keep track of everyone who books with you, see what they’ve spent, review appointment history, and…

Clients Overview in SuiteCal

This guide covers how to create clients, find them fast, and understand what you can (and cannot) manage right now.

Creating and Managing Clients

Client Notes are your personal “do not forget” area in SuiteCal. This is where you save the details that help you stay consistent, protect your client’s comfort, and deliver a…

Client Notes: Track Preferences, Sensitivities, and Aftercare

Walk-in clients? No problem. You can quickly create an appointment directly from your Dashboard Calendar in just a few clicks.

How to Create an Appointment for a Walk-In Client

Once the service is complete, you can quickly collect payment from the appointment.

How to Checkout a Walk-In Client

Daylight Saving Time can create confusion in booking systems, especially when clocks move forward or backward.

How SuiteCal Handles Daylight Saving Time (DST)

Learn how clients book with you and how to manage appointments and client details effortlessly.

Booking & Clients

Learn how to turn on no-show protection so repeat no-show clients get blocked from booking again.

How to Set Up Your No-Show Policy

Learn how to mark a past appointment as a no-show when a client doesn't show up.

How to Mark an Appointment as a No-Show

Understand how collecting payment affects your appointment status, and what buttons show up depending on the situation.

How Checkout and Appointment Status Work Together

Set up no-show rules, mark past appointments, and protect your income.

No-Shows

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