You can open each reminder, make changes, and save that reminder before moving to the next one.
Before you start
Before editing reminders on mobile, make sure:
reminders are included in your paid plan
your booking page is active
clients are booking with the correct contact details
SuiteCal sends reminders using the existing email template. Any optional content you add, like prep notes, links, button text, or a custom message, is added into that email.
How to open client reminders on mobile
Log in to your SuiteCal account on mobile.
Open Menu from the bottom navigation.
Tap Client Reminders.
You will see the reminder list grouped into 3 sections:
Before the appointment
After the visit
Bring clients back
Each reminder appears as its own card.
Reminders you can edit on mobile
You can update these reminders on mobile:
Advance reminder — sent 1 day before
Day-of reminder — sent 2 hours before
Thank-you message — sent 2 days after
Rebook reminder — sent 14 days after, only if the client does not already have a future booking
How mobile editing works
On mobile, you do not edit all reminder settings from one long page.
Instead:
Tap the reminder you want to update.
A reminder detail screen opens.
Make your changes for that reminder.
Tap Save reminder.
Then go back and open the next reminder if needed.
What you can edit
Depending on the reminder, you may be able to update:
whether the reminder is turned on
the delivery channel
preparation notes
a review or booking link
link button text
a custom message
Some reminders have fewer fields than others.
How to turn a reminder on or off on mobile
Each reminder detail screen includes a toggle for Email.
To turn a reminder on or off:
Open the reminder.
In Delivery channels, use the toggle next to Email.
Tap Save reminder.
If Email is turned off for that reminder, that reminder will not be sent.
How to update preparation notes on mobile
For reminders like the Advance reminder, you can add prep notes for your clients.
Examples:
Please arrive with clean lashes.
Please avoid mascara before your appointment.
If this is your first visit, please come a few minutes early.
Keep prep notes short and easy to read.
How to add a review or booking link on mobile
Some reminders, like the Thank-you message, let you add a link.
You can paste in:
your Google review link
your SuiteCal booking page link
This helps clients take the next step without needing to message you.
How to update the link button text on mobile
If a reminder includes a link, you can also choose the button text shown in the email.
Examples:
Leave a Review
Book Again
Book Your Next Fill
Use button text that is short, clear, and easy to understand.
How to add a custom message on mobile
Some reminders let you add your own message.
Your custom message is added into the standard SuiteCal email template. It does not replace the full email.
Good examples:
Thank you for coming in. I loved having you.
Please remember to follow your aftercare.
It may be time to book your next fill.
How rebook reminders work on mobile
The Rebook reminder is sent 14 days after the appointment.
It is only sent if the client does not already have a future booking.
On mobile, you may also see a note explaining that the reminder is only sent when no upcoming booking exists.
Tips for editing reminders on mobile
A few good practices:
edit one reminder at a time
save after each change
keep each message focused on one main point
use the advance reminder for prep
use the thank-you message for aftercare, reviews, or rebooking
keep rebook reminders friendly and low-pressure
Keep in mind
Changes you make on mobile apply to future reminder emails after you save them.
SuiteCal still sends the reminder using the existing email template, with your optional content added into it.