What your booking page looks like to clients
Your booking page is a full profile for your business. When a client opens the link you share, they land on a page that shows everything they need to decide and book.
Here's what they see, from top to bottom:
Header section
Your cover photo
Your logo, business name, and category
Your starting price (e.g. "from $35")
Your next available opening (e.g. "Today")
A Book an appointment button
A View services link
My Works
A gallery of your work photos, so clients can see your results before they book
About
Your business description, pulled from what you entered in your dashboard
Services
Each service shows a photo, name, description, price, and duration
Services appear in the same order you set in your dashboard
Only services marked as Public show up here
If you have more services than the preview shows, clients can tap View all services to see the full list
Policies
Your rescheduling and late arrival policies are listed here
These are generated automatically based on your settings.
Clients can tap to expand and read the details
Business Location and Hours
Your address, any notes you've added (like parking instructions), and your weekly hours
Contact
Your Instagram handle or other contact info, if you've added it
How a client books step by step
Step 1: Client opens your booking page
They use the link you shared through DMs, your Instagram bio, or wherever you've posted it. Everything above is what they see first.
Step 2: Client selects a service
The client taps the service they want. Each service shows the name, price, description, and how long it takes.
If they don't see a particular service, it's because that service is set to Private in your dashboard.
Step 3: Client chooses a date and time
After picking a service, the client sees a calendar. They:
Pick a date
Choose from the available time slots
Clients only see times that:
Fit within your business hours
Match the service duration
Respect your buffer times
Don't overlap with existing bookings
Follow your booking rules (like lead time and how far ahead they can book)
If no times are available on a certain day, the client is asked to pick a different date.
Step 4: Client enters their details
The client fills in:
Full name
Email address
Phone number
Any notes or requests (optional)
This info is used for booking confirmations and communication.
Step 5: Client reviews policies and payment
Before confirming, the client:
Sees your cancellation and booking policies
Completes payment or deposit, if you've turned that on
If you require payment, the booking only goes through after the payment is successful.
Step 6: Booking is confirmed
Once the booking is complete:
The client sees a confirmation screen with their appointment details
The client gets a confirmation email
You get a notification email
The time is blocked on your schedule automatically
Timezones are handled automatically
Clients always see appointment times based on your business timezone, no matter where they're located. This means you and the client are always looking at the same time. No confusion, no missed appointments.
What if a client can't find a time slot?
If a client tells you there are no times available, it's usually because:
The service duration doesn't fit the remaining time on that day
Your buffer times are blocking nearby slots
The day is marked as off
Your lead time or advance booking window is limiting what shows
Availability isn't random. SuiteCal only shows times that are actually open and safe to book.
Good to know
Your booking page updates automatically when you make changes in your dashboard. If you reorder services, update your hours, add new work photos, or edit your policies, your clients see those changes right away.